Shipping and return policies for Neoncity Records

Shipping Info
To change your shipping address, please log in to your Bandcamp fan account and go to the 'purchase' page.

Message us on Facebook for customer service, or contact us by email:

- All sales are final.

- Cancellation for pre-order items will be accepted within 4 weeks of the order date, no cancellation is accepted after 4 weeks

- If you ever receive a damaged record, please send an email to within 10 days of delivery with an attached photo /video.

- In case of returns, shipping and all related costs are the responsibility of the buyer to send it back to Neoncity Records.

- We do our best in providing extra protection when packing orders, and we are not responsible for damage that takes place during shipping.

- Records with slight warps that do not affect play are normal and will not be exchanged.