Shipping and return policies for Neoncity Records
- Shipping Info
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To change your shipping address, please log in to your Bandcamp fan account and go to the 'purchase' page.
Message us on Facebook for customer service, or contact us by email: shipping@neoncityrecords.com
- All sales are final.
- Cancellation for pre-order items will be accepted within 4 weeks of the order date, no cancellation is accepted after 4 weeks
- If you ever receive a damaged record, please send an email to shipping@neoncityrecords.com within 10 days of delivery with an attached photo /video.
- In case of returns, shipping and all related costs are the responsibility of the buyer to send it back to Neoncity Records.
- We do our best in providing extra protection when packing orders, and we are not responsible for damage that takes place during shipping.
- Records with slight warps that do not affect play are normal and will not be exchanged.
contact / help
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